If the pension certificate is lost, the pensioner can obtain a new document by contacting the selected service center of the territorial body of the Pension Fund of Ukraine or online - through a personal account on the Pension Fund of Ukraine's electronic services web portal (portal.pfu.gov.ua) or using the Pension Fund mobile application.
- When applying to the service center, a pensioner must present a passport, a certificate of identification number and fill out an application for a pension certificate, to which he or she must attach a color photo of 3×2.5 cm.
- To apply for a pension certificate through the Pension Fund's electronic services web portal, you need to go to the section “On pension provision” and select the option"Application for the production of a paper pension certificate".
- If you submit an application from the Pension Fund mobile application, select the tab “To the FIU”:section “Communications to the Pension Fund of Ukraine” - “Application for the production of a pension certificate”.
To apply for a certificate through the Fund's electronic services, you must prepare scanned copies of your passport, certificate of identification number, signature (in black ink) and a photograph. Scanned copies must be color and clear; saved in JPG or PDF formats. The size of each file should not exceed 1 MB, and the names should correspond to the type of scanned document.
The pension certificate (after production) will be issued to the person at the service center of the Fund, which is indicated in the application.
For reference.
A pension certificate is a document confirming that a person has been granted a pension.
The electronic display of a pension certificate in the Diia mobile application generated after the pension certificate is issued has the same legal force as the traditional one.
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The information is published as part of the project «Strengthening Rehabilitation Services in Health Systems (SRSHS)», implemented by the National Assembly of People with Disabilities of Ukraine under the leadership of Momentum Wheels for Humanity (Momentum) with financial support from USAID.
This initiative is made possible by the generous support of the American people through the United States Agency for International Development under cooperative agreement number 7200AA18CA00032 with Partnerships Plus, funded since September 28, 2018, and implemented by the JSI Institute for Research and Training under agreement number PP-EI-001 with the Momentum Wheels for Humanity. The contents are the responsibility of the National Assembly of People with Disabilities of Ukraine and do not necessarily reflect the views of USAID or the United States Government.
